Privacy policy and terms of use

The portal helps families register their data, track registration and change requests, and view public information and camp announcements. Data is processed for administrative and service purposes related to shelter and camp management, not for commercial marketing.

When you register or submit a change request, you may be asked for data such as head-of-household and member identities, national ID numbers, contact details, residence, health, education, and other fields defined in the approved forms. Some of this data is sensitive; do not share your family account password with unauthorised people.

Data is stored and managed on secure cloud infrastructure as configured for this platform. Public registration requests remain in a processing workflow until reviewed by authorised staff before approval, rejection, or a request for further information.

Only a limited administrative team can access family records and requests through a password-protected dashboard with role-based permissions. Operating this portal as described here does not include selling your data to third parties for commercial purposes.

Data is kept for as long as needed for administration, documentation, and any regulatory or operational obligations of the organisation responsible for the camp. Internal deletion or archival policies are decided by that organisation.

Through the contact channels shown on the site, you may request correction of inaccurate information or ask questions about your data, subject to technical capabilities and procedures approved by the administration.

We apply common application and infrastructure safeguards (such as authentication for administrators and encrypted transport where applicable). No system is risk-free; use trusted devices and networks and avoid sharing login credentials.

General information about page usage may be collected to improve performance and service; without exposing personal identities in analytics interfaces.

By using the portal you agree to these terms. If you do not agree with any provision, please stop using the affected services.

The applicant or legal guardian is responsible for the accuracy of submitted data; the administration is not liable for errors caused by incomplete or misleading information provided intentionally or by mistake.

You must not use the site for unlawful purposes, to harm people or systems, or to attempt to break in or overload the service in an abusive way.

The administration may reject requests, ask for corrections, or temporarily suspend the service for maintenance or operational or regulatory reasons, without a prior commitment to 24/7 availability.

The online service is provided “as is”; outages may occur due to maintenance, hosting providers, or force majeure beyond normal control.

Disputes or procedures related to these terms are interpreted according to the rules applicable to the organisation responsible for the camp and this platform.